Raw is the trading name of Raw Telecom Limited, a private limited company.
Purpose
The purpose of this privacy statement is to explain how Raw manages your personal data if you are not an employee of Raw.
Why Raw needs your data
If you are a customer
Raw needs your personal data so that it can contact you about a contract you have with it, or about a support case that you have raised with it, or about our products and services you are interested in.
If you are a supplier
Raw needs your personal data so that it can contact you about a contract it has with you, or about a support case that it has raised with you, or about your products and services it is interested in.
What it needs
The personal data Raw needs about you is your basic contact information:
- Your name and your company job title, position or role
- Your company’s name and your company address
- Your company telephone number and/or your company email address
- Your consent to receive communications by email
How it uses it
If Raw has your personal data then it stores it in a single secure database that any of its employees may use if they need to contact you by letter, telephone, or email.
If you have an enquiry, contract or support case with Raw then its employees may contact you from time to time about it as a matter of contract fulfilment or legitimate business interest.
If you have active consent to receive marketing communications by email then it will include you in email marketing campaigns that it believes you will be interested in based on the profile of your company. If you have withdrawn all your consents then it will not include you in any further email marketing campaigns.
Raw does not store any item of your personal data other than what is listed above.
Your rights
You can adjust or withdraw your consent to receive marketing communications by email at any time. Ask Raw to send you its Manage My Preferences email so that you can make these adjustments.
You can tell Raw of any corrections to the personal data it holds about you and then you can expect Raw to correct it.
You can tell Raw to delete your personal data and if it is not stored for reasons of contract fulfilment or legitimate interest and then you can expect Raw to delete it.
How to complain
If you wish to complain about Raw’ record of your personal data then please contact its Data Controller who will investigate further.
If you are not satisfied with the Data Controller’s response or believe that it is processing your data incorrectly you can complain directly to the Information Commissioners Office (ICO).